Client Experience

THE CHEYENNE SCHULTZ

A 12-WEEK COACHING PROGRAM
FOR WEDDING PHOTOGRAPHERS WANTING TO MOVE THEIR BUSINESSES FROM GOOD TO GOLD

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mastermind!

I would be willing to put money on how you are feeling. You went through the masterclass and were fired up at the new ideas and possibilities to implement in your client experience and business. And then, you logged off the call, looked down at your already looming list of upcoming to-dos...and the overwhelm...like Miley says...came in like a wrecking ball.

let me guess....you are overwhelmed.

How will you ever get around to implementing the things you want to do to grow your client experience to a place you can truly feel confident in and proud of?

You're already running around like a crazy trying to manage allll the things as a solopreneur.

I totally get that feeling.

I know you've convinced yourself that everyone else is on it.

They've probably already started revamping their canned emails, creating workflows, getting custom branded notecards made and will be positioned to guarantee those clients are turned into raving fans by week's end.

And you? Well, you just feel paralyzed, stressed and kind of lost of where to even START.

let me help you create your own unique client experience

take a deep breath. i have something for you that can help.

It was important to me that I was a complete open book in my masterclass and that I shared everything about my client experience with you. I wish it was guaranteed to leave you only feeling inspired, motivated and 100% equipped for how to actually do this. But I know it likely left you feeling overwhelmed and maybe even a little "less than".

Well, I don't like that one bit. I truly want to help you figure this out for once and for all and for you to not just be a consumer of education, but an action-taker.

THE CLIENT EXPERIENCE MASTERMIND
IS FOR YOU IF...

you are ready to make building out your client experience a real priority in 2021.

you are serious about wanting to create a truly exceptional business.

you are seeking community and want to be surrounded by passionate soloprenuers that are just as motivated as you are!

you don't want to waste time guessing what you should be doing.

If you can confidently say "yes!" to these, then know that I made this for you. I know what it is like to invest in education and then feel overwhelmed and lost with how to actually making things happen. The hard truth is, if you don't do anything with what you learned, you've just wasted your money and time.

let's make the dang thing happen!

you've taken enough courses and are tired of doing nothing with the information...you finally want to put what you know into ACTION!

you want structure, deadlines, encouragement and a good butt kicking when needed.

you want fresh perspective from and direct access to an expert on the topic (me!).

APPLY HERE

She gave me the guidance and skills I needed to really hit the ground running and take my business to the next level.

- PAST CHEYENNE SCHULTZ INTERN

I truly believe Cheyenne is the
QUEEN of Client Experience.

A total of 6 content calls that will take place bi-weekly on Tuesdays. Each call will take a deep dive into a specific touchpoint of an exceptional client experience. All calls will be recorded and will have plenty of time for Q&A. "Off-weeks" will be focused on implementation of touchpoint elements.

APPLY NOW

A 12-week group coaching program to create and implement your unique client experience

The Client Experience Mastermind

WHAT IS INCLUDED?

Introducing

Each call will allow a member of the mastermind to be in the "hot seat" for an opportunity to ask questions and get feedback from Cheyenne and all members of the group.

Each member will have unlimited email and Marco Polo access to Cheyenne. This includes answering questions, reviewing content, troubleshooting issues, etc.

Members will be added into an online community for on-going support, encouragement and butt kicking when needed. :) Trust me, these business women will help you achieve your goals 10x faster than if you did it alone!

At the end of the mastermind, members will have the ability to submit all elements of their client experiences to Cheyenne for review and to provide feedback from the lens of a client.

Access to Cheyenne's resource library including copy/paste files for canned client emails, client questionnaires, source listing for gifts/packaging/presentation supplies, client workflows and more.

I'm an open book! My Resource Library is filled with all my go-to resources, as well as done-for-you templates, email copy, questionnaires, and more. Let me make it easy on you!

I'm here for you! Truly. You'll have unlimited Marco Polo access to me for questions, feedback and quick brainstorming sessions.

We'll meet bi-weekly so you have a week to learn, brainstorm, ask questions etc. and a second week to draft, create, and implement.
(Also we understand life happens.)

DEVELOP YOUR UNIQUE CLIENT EXPERIENCE FOR ONCE AND FOR ALL!

What TO Expect

I WANT TO APPLY!

BI-WEEKLY CALLS

COACH ACCESS

RESOURCE LIBRARY

a look into the mastermind

THE TOPICS

Let's do this! We will be jumping in full steam ahead talking all about the entire client experience journey. You'll build out your start-to-finish workflow for all touchpoints.

01 - THE COMPLETE
CLIENT JOURNEY

We'll be doing a deep dive into having a system for what to do from the moment a potential client inquires through the entire onboarding experience. We're going to build things out in such a way that your new clients will feel welcomed, cared for and excited about working with you from the get-go!

02 - PRE-BOOKING + ONBOARDING

This touchpoint is a big one to nail if you want to guarantee raving fans of your business. We'll be building out a unique engagement session experience that will leave your clients confident and beyond excited about their wedding day photography.

03 - ENGAGEMENT SESSION

Let's implement processes that will help you stay connected to your clients through those "in-between" periods of your client experience. We'll also be hammering out the details of your entire pre-booking touchpoint to ensure you are set up for a seamless wedding day experience.

04 - THE IN-BETWEEN +
PRE-BOOKING

We'll be talking a lot about and planning for how you will serve your clients so well on wedding day that they are raving before they even see so much as one preview! I'm serious. We'll also be creating your post-wedding touchpoint and figuring out all of the details that will help you get to the end point.

05 - WEDDING DAY + POST-WEDDING

We'll finish strong by rounding out your unique client experience with how to best "off-board" your wedding clients. This is an important step to the overall process that should not be neglected!

06 - OFF-BOARDING

The Mastermind is 12 weeks long, with calls every other week. The calls will typically be 90-120 minutes on Tuesday afternoons and are recorded in case you miss one.

WHEN DOES THE MASTERMIND BEGIN AND WHEN ARE THE CALLS?

Frequently Asked Questions

This class will benefit anyone that has an interest in crafting an intentional experience for their clients...whether they are just getting started or if they have been around awhile. The information will likely best serve photographers who have already covered the business basics such as creating a website, learning how to shoot in manual mode, etc. and are ready to pour into their client experience process and build out workflows and systems for their clients.

WILL THIS BENEFIT ME IF I AM JUST GETTING STARTED IN PHOTOGRAPHY?

The masterclass gave you the complete behind the scenes CSP experience. The mastermind is just for YOU to build YOUR unique client experience. Trust me, I know that it's a beast when you take into consideration all that there is to do. If you want to really make some headway in your business and client experience, this is the place you'll want to be.

HOW IS THIS DIFFERENT FROM THE CLIENT EXPERIENCE MASTERCLASS?

Besides a coach (me!) that really cares about you and the success of your business, you will be connected to a group of motivated women who will help you grow faster than you ever could do alone. The connections I've made in the coaching program I was in have proved to be invaluable to my success in making things happen!

What are the benefits to a group coaching program?

This Mastermind is a 12 week sprint geared for wedding photographers that want to create an experience for their clients that will blow them away for once and for all. What we're going to create together will change your whole business!

HOW MUCH of an investment of my time will this be?

Absolutely. Just shoot me an email at cheyenne.schultz@gmail.com and we'll talk it out!

I HAVE ADDITIONAL QUESTIONS Before I buy - CAN I CONTACT YOU?

750

A ONE TIME PAYMENT OF

Launch pricing available for this round only with very limited seats.

I WANT TO APPLY

APPLY FOR A SEAT TO THE Mastermind Now!

425

TWO PAYMENTS OF